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Thread: InfoWater; Graph; TimeTrack Labels

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  1. #1
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    Exclamation InfoWater; Graph; TimeTrack Labels [NOW PART RESOLVED]

    This feature is great.
    But sometimes the color codes for the labels are interchanged.
    Left one is good ... and what you would expect ... but Right one is counterintuitive and can easily trip-up the viewer. Anyone know how to fix this?
    Time Track label color switch.jpg
    Last edited by Stewart Sargent NZ; July 31, 2016 at 07:41 PM. Reason: onlly part RESOLVED
    Stewart.
    S w Sargent, Services Development Engineer, Marlborough District Council, New Zealand.
    (40 years of modelling in 4 countries, thus far , and still learning)

  2. #2
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    Stewart,

    Thank you for your post to the forum. We just wanted to follow up and let you know that the matter you raised has already been successfully resolved. Please download the latest update (InfoWater 12.3 Update1). Thank you.

    Here is a direct link to download the InfoWater 12.3 Update 1 update released on 7-13-16 that resolves this issue: http://www.innovyze.com/updates/down...date123001.exe

    NOTE: Full Installation file. For users with version 12.0 or older that requires FRESH INSTALLATION (previous version needs to be uninstalled before installing this version)
    Full Installation file for InfoWater 12.3 Update 1: http://www.innovyze.com/updates/down...ater123001.exe

    Examples from InfoWater 12.3 Update 1:
    (click for a larger version if necessary)
    IW12-3up1 Graphs.jpg
    Last edited by Patrick Moore; July 25, 2016 at 09:17 AM.

  3. #3
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    Thanks 10^6. Will download the update and try it.
    VERY IMPRESSIVE RESPONSE. Shows an excellent customer-focus. Well done.

    ALSO. Very good to see TimeTrack (et el) now in the HELP (in section: What's New in InfoWater 12.3 & in Graph Modification Toolbar)
    Thanks
    Last edited by Stewart Sargent NZ; July 25, 2016 at 10:59 PM.
    Stewart.
    S w Sargent, Services Development Engineer, Marlborough District Council, New Zealand.
    (40 years of modelling in 4 countries, thus far , and still learning)

  4. #4
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    Thankks, Patrick - you have great explanatory graphics as usual.

  5. #5
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    THREAD part resolved. Thnks
    Last edited by Stewart Sargent NZ; July 31, 2016 at 07:27 PM.
    Stewart.
    S w Sargent, Services Development Engineer, Marlborough District Council, New Zealand.
    (40 years of modelling in 4 countries, thus far , and still learning)

  6. #6
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    Quote Originally Posted by Stewart Sargent NZ View Post
    THREAD NOW RESOLVED. Thnks
    Thanks, Stewart, we always appreciate your comments, observations, knowledge and most especially your colorful writing.

    NZ4.jpg

  7. #7
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    Smile

    Thanks Robert,
    I even recognise the location.

    Stewart.
    S w Sargent, Services Development Engineer, Marlborough District Council, New Zealand.
    (40 years of modelling in 4 countries, thus far , and still learning)

  8. #8
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    Unhappy Part of bug lingers?

    When I add a graph from another source, the colours go bad again viz
    3colours.jpg


    Looks like a part of the bug still lingers....grin..
    Attached Images Attached Images

  9. #9
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    Stewart,

    Thank you for bringing this matter to our attention. I will immediately forward to the appropriate team so that it can be promptly addressed. We’ll keep you informed. Thanks again.

    Patrick Moore

    PS: BTW Our team is already working on this as we had already reported this matter internally to the appropriate team late last week as part of our detailed review of your comments and suggestions you provided last week via email.

  10. #10
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    Excellent response & user help. Thanks
    Stewart.
    S w Sargent, Services Development Engineer, Marlborough District Council, New Zealand.
    (40 years of modelling in 4 countries, thus far , and still learning)

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