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Thread: HsXtn3Pkg.dll error - failed to load

  1. #1

    Question HsXtn3Pkg.dll error - failed to load

    Hi everyone!

    I get this error every time I initialize a project. As far as I can tell everything is still functional with the software after I click OK, but I'd kind of like to fix it anyway just in case. Has anyone else ever gotten this error?

    infoswmm_error.gif

  2. #2
    Senior Member

    Innovyze Employee



    Join Date
    Feb 2013
    Posts
    146
    Quote Originally Posted by dkforbuss View Post
    Hi everyone!

    I get this error every time I initialize a project. As far as I can tell everything is still functional with the software after I click OK, but I'd kind of like to fix it anyway just in case. Has anyone else ever gotten this error?

    infoswmm_error.gif
    Hello,
    It probably means the install is faulty. Send us an email to support@innovyze.com and we can help you reinstall the software to get rid of the bad dll loading message.
    Regards,
    Robert Dickinson

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