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Thread: VFD Issues InfoWater Suite 11.5

  1. #1

    Join Date
    May 2013
    Posts
    22

    VFD Issues InfoWater Suite 11.5

    My IT department recently updated my ArcGIS to 10.3 and InfoWater to Suite 11.5, Update #5.

    When I ran my potable water model, which had been running without warning previously, every VFD pump had an error which stopped the Extended Period Simulation. I have been able to get the model to run by changing the pumps to run based on hydro-pneumatic tank levels, but it does not reflect the actual state of our system.

    Has anybody else had an issue with VFD pumps after update or is this a problem known to Innovyze?

  2. #2
    Member

    Innovyze Employee



    Join Date
    Mar 2013
    Posts
    72
    Hi Darrell,

    Could you send the run report with the VSP error messages to support@innovyze.com?

    Thanks,
    Innovyze Support

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