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Using InfoWater 12.1 trying to model an altitude valve on a water tower. Is a float valve the best way to do this or is another valve type the way to go?

Install figured out after searching old posts in this forum

Installing InfoWater 12 on a new machine which has ArcGIS 10.5 on it. Getting an error that I need ArcGIS 10.1 or higher and the install cancels out. See picture below. Any ideas?

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What are some factors that may cause a pressure sustaining valve to have positive pressure on the upstream side and an immediate negative pressure on the downstream end?

Running a model in Infowater and went to try and create a pressure zone and noticed that the option to do so is grayed out (not available) in my model. What could cause this to be greyed out? Does...

I was checking pipe flows and came across an odd situation. I have a run of pipe that has 700 gpm (Orange) of flow hits a valve that is open with no controls on it and then all of a sudden goes down...

My mode contains several in ground storage tanks with pumps. The existing ground elevation in my area is at sea level which means my elevations for tank levels and pump elevation levels would be a...

What is the elevation field under the pumps supposed to represent? Assuming the c/l of the impeller when I am modeling.

Losing pressure in a portion of the system that is between an upstream Booster pump station and the Treatment plant downstream of it. (See attached) 296 Initially after leaving the booster station...

I am using PRV on the lines downstream of the pumps with a value in the setting field to limit the pressure in the lines. No settings or controls on the pumps. These same lines produce 4mgd when the...

I have a water distribution system modeled in InfoWater. It includes (2) Treatment plants and several booster stations. I have been asked to run a scenario where only the main treatment plant is...

Where can I go in InfoWater to verify the results of the demand allocator without having to rerun the allocator?

In an attempt to calibrate my model with actual in the field results I noticed that the scenario is producing too much water. I have changed all model parameters to match the actual conditions in the...

After running a scenario some of the pipes appear to be flowing in the wrong direction. In the attribute output section the flow direction says reverse. What are some issues that could cause this...

Ran a scenario and received the following message

WARNING: Negative pressures at demand node(s) at 0:00:00 hrs.
WARNING: Pump U7060 open but exceeds maximum flow at 0:00:00 hrs.
WARNING:...

When turning on the Show Flow Animation nothing happens in my model. What are the adequate setting for something to show up? Does a successful scenario have to be completed or will it show on a...

I have reviewed the information provided in the last post and found all setting to be correct. I have several different Scenarios and only the Base scenario is showing a demand on all the nodes. The...

Using InfoWater, running the demand allocation manager using closest junction, with active demand set and all overrides checked in the options box I still get many nodes that have no demand allocated...

When running a scenario I get the following error

System Error 110: cannot solve network hydraulic equations.
** Run failed **

** Error: hydraulic simulation failed due to...

I have a set of pumps that act as Booster pumps in my system. Is there a proper way to model these or just model as regular pumps by assigning a pump curve and other vital info?

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This pipe,valve, and node tie to a neighboring county and are normally closed unless an emergency arises. The model tells me that the node and valve are disconnected. How do I resolve this...

Using InfoWater and after running a scenario 3 of my pumps say open but exceeds maximum flow. Not sure what is causing this problem.

Thanks for the help

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Getting the above error when running a scenario. Illegal numeric value on a pipe. Any help what could be causing this. The attributes in the picture attached is one of the pipes mentioned in the...

The demand data provided for my model was given and entered into the model as a gallons per month total. My model is set up to run in gallons per minute. What factor would I put in the Allocation...