View Full Version : Connectivity Issue

November 19, 2013, 02:18 PM
I imported a model into the program using .csv files for the various parts of the network. All of the pipes are connected appropriately to their nodes, and all the nodes show that they are connected using the "Trace Connected Nodes" tool. And yet, whenever I run a scenario (steady-state), it spits back an error and an error file saying all of my nodes are disconnected. Any thoughts?


Robert Dickinson
November 20, 2013, 02:42 AM
Disconnected Nodes usually means the nodes are not active. Can you check one or two nodes to see if they are active nodes and if inactive you can use Facility Manager to make the Nodes active.
I hope this helps.
Bob Dickinson

November 20, 2013, 07:14 AM
All of my nodes are active. It's strange, the HYDQUA file that the model spits out reports some of my PRVs as open or closed but then they are listed as disconnected in the ~ERROR file.

Shawn Huang
December 3, 2013, 09:06 AM
In InfoWater, disconnected nodes means that those nodes have demand but cannot access to any water supply. There are many reasons for that, such as closed pump, closed valve, closed pipe, or no water supply, etc. Could you please send the HYDQUA file to support@innovyze.com for a look?